FAQ's - China Internal Airline Flights
No matter which country you are from, we all welcome you book the Chinese domestic discount air tickets from us. www.wacts.com, offers both real time airline timetable and China Internal Flight booking service at best discount and quick response. Please feel free to contact us with your inquiries should you need help.
CHINA FLIGHTS: http://www.wacts.com/index-air.php
Much Chinese domestic flying is done on a walk-up basis, but the best discount is never available at the airport.
We can book the flights with all the destinations of China as long as China airlines operating the route. We also book the flights origin from cities from mainland of China, to Hong Kong and Macau and other international destinations. If your planned destinations is not in our list, please send an email with your specific requirement to us at flight@wacts.com, our agents will reply back with any suggestions and best possible discounts.
Yes, based in Chicago, USA, we provide the discount airfare for travelers fly from the USA to China.
The e-tickets in China are offered by most of the major China airlines, the e-tickets work the same way as paper tickets. Usually you will be received a PNR (A.K.A. Passenger Name Record) number in the confirmation e-mail, use this PNR number as well as your passport, to obtain the boarding pass and baggage tags at the airport counter.
Yes. But since Tibet Travel Permit is required by the Tibet Tourism Bureau, so, if you need a flight to Tibet, please be sure that you have the Travel Permit before you purchase the flight.
Chinese Citizen: People's Republic of China Resident ID (Shen Fen Zheng)
Other than Chinese: Passport
Children or infants: A valid certificate with the children/infants' birth date required when they boarding the plane.
Go to the link: http://wacts.com/index_air.php
You can select the one way, roundtrip, or multi-trip. After you select a flight, you will see the different discount available on one flight, when you select the flight, make sure check the rules, the more favorable discount, the more restriction.
After selected the flight, you will be directed in our flight booking form, with detail quote and area require you to fill in the passengers information.
Couldn’t find your destination on the list, or have problem or questions, you may contact us by email at flight@wacts.com
For cancellations:
- Cancellation will lose the service charge of USD5.00 net per ticket besides the cancellation fee charged by the airline.
For changes:
- We can change the booking for you for free.
- You cannot exchange a ticket from one airline to another. You may be required to pay a difference in fares, if your new flight costs more than the original.
Yes. The domestic airfare lists on our website includes the airport tax and the fuel surcharge. The total charge you need to pay will be calculated for you before you pay the small portion down payment.
Children (Between 2 and 12 years)
Ticket price: 50% of the full price
Fuel surcharge: 50% of an adult’s price
Airport tax: Free
Infants (Under 2 years old)
Ticket price: 10% of the full price.
Fuel surcharge: Free
Airport tax: Free
We can accept your payment by 5 ways, Money Order, Personal Certified Checks, Western Union, Paypal and Wire Transfer.
You will be guided further after receiving your booking request with us.
1 – E-ticket
After we received the payment, we will issue the tickets, and scan the copies of the receipt and e-mail to you. However, it is not necessary to present the scan copy to the business center, as the scan copy only used as invoice. Your booking information will be stored in the airline computer system, you only need to take your passport/ ID card and PNR (Passenger Name Record) and show it to the staff of the Airline counter in the China airports and obtain the boarding pass directly.
2 – Paper ticket
If we have to issue the paper tickets for you, we will deliver the paper tickets to your hotel in China before your check-in or your oversea home, the mailing cost will take care of by the passenger.
In case you did not receive any confirmation notice through e-mail after payment within 24 hours, please contact us by calling at 708-409-1244 （USA）or 0086-10-5129-6371 (China) immediately, or you can email us to flight@wacts.com
1 – Make sure you did make payment to Wacts.com and got the receipt of the e-tickets, your record should be input into the computer system of the airways and confirmed.
2 - Usually, different airways have their own service counter at the airport, please make sure you check in at the correct one.
3 - You should check in with your passport and the PNR listed in the email we sent to you.
4 - If your booking is still un-available, please call us at 708-409-1244 （USA）or 0086-10-5129-6371 (China) immediately. We will assist you in contacting the airline company to resolve the problem for you.
Usually we suggest get to the airport at least one and half hour in advance.
Usually one and half hour is enough, but we suggest at least 2 hours in case your arrival flight postphoned.
First class: 40 kg including both checked and carry-on luggage
Business class: 30 kg including both checked and carry-on luggage
Coach class: 20 kg inclusive both checked and carry-on luggage
Infant: 10kg, only 1 piece luggage allowed, and the sum of the length, width and height of the luggage should not exceed 115 cm.
Size requirement for Carry-on luggage
Each carry-on luggage should be smaller than: 7.8 X 15.7 X 21.6 inches
Total weight: 5kg
First class: 2 pieces of carry-on luggage allowed, total weight allow up to 10kg
Business class: 1 piece of carry-on luggage allowed, total weight allow up to 10kg
Coach class: 1 piece of carry-on luggage allowed, total weight allow up to 5kg
Wacts will inform you any change or cancellation made by the airline company in time, please check your mailbox frequently to get the latest news. In order that there is an emergency, please leave us your mobile phone available in China, or e-mail us your itinerary including your hotels, so that we can notify you the change or cancel immediately. Each airline has its own policy to handle the disruption, if you would like to change to another flight or postpone your departure date, please contact us immediately, anywhere, any time, we will seek a solution for you. Please call us at 708-409-1244 （USA）or 0086-10-5129-6371 (China) if you need any help.
Usually you do not need the re-confirm the seating with the airlines for China Internal flights, and our booking agent will also watch the status, and inform you through e-mail or phone call to inform any change in time. However, the airlines sometimes do make the changes of their travel plan without notify us, in case these situation happens, we suggest you ask anybody in China who can help you call the airlines for you before your departure time to make sure everything is in order.
